1. Introduction
At TechLingo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services.
We adhere to all applicable data protection laws, including the General Data Protection Regulation (GDPR), and recognize that you, the user, are the owner of your personal data.
2. Information We Collect
Personal Information: When you register for an account, we may collect your name, email address, and other contact information.
Usage Data: We collect information about how you interact with our platform, including your progress in learning paths, quiz scores, and activity timestamps.
Technical Data: We may collect device information, IP addresses, browser types, and operating systems to optimize your experience and troubleshoot issues.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To personalize your learning experience
- To track your progress and issue certificates
- To communicate with you regarding account updates and support
- To improve our platform based on user feedback and usage patterns
We will never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our cloud vendors and AI API providers are carefully selected based on their security practices and compliance with privacy regulations.
5. Your Data Rights
As a user, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectify inaccurate information
- The right to delete your data ("right to be forgotten")
- The right to restrict processing of your data
- The right to data portability
- The right to object to data processing
To exercise any of these rights, please contact us at hello@techlingo.app.
6. Third-Party Services
We may use third-party services for hosting, analytics, and AI-powered features. These providers have been vetted to ensure they comply with relevant data protection regulations. When we use third-party services, your data remains protected according to our privacy standards and applicable laws.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@techlingo.app.
Last updated: June 11, 2024